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About Us

About Us – Eastern Ontario’s Largest Insurance Brokerage

McDougall Insurance has been successfully operating for over 75 years. When you choose McDougall Insurance, you get quality service for life. We’re real people working for you, since 1946.

Our Charities

Our History

In 1946 Lorne McDougall purchased the interests of his two business partners and McDougall Insurance was born! Since day one our motto has been Real People Working for You. What does that really mean? We want our customers to know who has their back when something goes wrong. When they call us, we know who they are. Technology has evolved over the years and we have found new ways to connect people, but McDougall Insurance has always been about people. For 75 years we have found new ways to exceed customer’s expectations by providing legendary service.

Core Values

Real People

We are not a call centre, we are real people, who care about and value our clients.

Community

Giving back to and supporting our communities is important to us.

Choice

Offering our clients with the choice to find the right insurance.

Legendary Service

Going above and beyond for our clients each and every day.

Working for You Since 1946

We have grown over the years by doing two things. We provide excellent service so people tell their friends about us. And we have purchased other like-minded insurance brokerages and helped them grow their business.

Legendary Customer Service

McDougall Insurance is now the largest insurance brokerage in Eastern Ontario. We represent over 50 insurance companies, giving us the ability to offer you optimal selection and competitive rates. Our online service provides reliable 24/7 connection with the same dedication and genuine care we consistently provide in-house. When you choose McDougall Insurance, you get quality service for life. We’re real people working for you, since 1946.

We think happy employees make happy customers. We have created an Employee Promise to back that up. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in the employee’s future with McDougall Insurance. In turn, they promise to treat others with dignity and respect and strive to approach each day with a positive attitude and willingness to learn. Together, we promise to deliver Legendary Service to our customers and apply the McDougall principals of Trust, Honesty and Integrity with a goal of building strong lasting relationships. The result is our staff is engaged, accountable and professional.

At McDougall Insurance, we are concerned about the same things. We understand about maximizing your benefits so that you or your family can receive the best compensation if you get into a car accident, lose or damage your house and/or its contents, or become seriously ill and unable to work. Even your life can be insured so that your family is protected financially should anything happen to you.

Caring about your needs, knowing your options and using our skills, and providing you with quality insurance protection solutions make us the company we are. We’re real people working for you, since 1946.

Our Culture

The Leadership Team

Ross McDougall

Ross McDougall

CEO

(613) 966-7001

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Christian Hutchison

Christian Hutchison

President

(613) 966-7001 ext. 3301

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Kelly McKinney

Kelly McKinney

VP Marketing

(613) 966-7001 ext. 1265

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Don Stanton

Don Stanton

Vice President

(613) 966-7001 ext. 1284

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Lorne McDougall

Lorne McDougall

VP Corp Development and Operations

(613) 966-7001

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The numbers speak for themselves

50+

Insurance Companies

75

Years of Experience

40+

Branches

450+

Employees